Your solution to end-to-end fulfilment

eBay fulfilment by Orange Connex offers an exceptional fulfilment service – including same day handling, late cut off times for next day or standard delivery to your customers. This service also offers end-to-end management of your inventory, giving you peace of mind that you’ll be protected against any defects related to deliveries. Sellers who have adopted this programme have seen over a 10% increase in sold items.*

Did you know

  • Since the launch in July 2021, over half of UK sellers using our fulfilment programme have seen a positive growth in sold items*.
    *eBay internal sold item data in [Q1 2022] for UK sellers who joined the programme in [Q4 2021]
  • UK sellers using our fulfilment programme have seen a double-digit boost in search results, lift in view items page and increase in sold items*.
    **based on 2.7k listings from UK Sellers on eBay UK, measured 30 days before eBay fulfilment and 30 days after, in the period between Jan 1, 2022 and Dec 1, 2022.
  • You can have your fulfilment items picked up or dropped off at a UPS access point with eBay fulfilment by Orange Connex inbound delivery. Plus, take advantage of discounted rates and next day delivery.
Improved performance score

All INR related issues are protected and reset once a seller joins our fulfilment programme and later in Q2, further logistics related measures will be incorporated into the protection and reset model.

Fully tracked service

Offer full delivery transparency to your customers to gain their trust and improve your seller rating.

Seller protection

Delivery of your items under eBay fulfilment by Orange Connex will benefit from full seller protection for delivery related defects.

Next-day delivery & weekend operations

Add speed to your shipping with a late, same-day dispatch cut-off time of 6 pm and the option of next-day delivery, as well as dispatch on Sundays.

Multi-channel capability

eBay fulfilment by Orange Connex will take care of the storage, packaging and shipping of your products on eBay, or on any of your other selling platforms.

International shipping

There is a direct international service, allowing you to ship to 24 EU countries, as well as the option to use GSP (Global Shipping Programme).

Multi SKU capability

Optimise your product catalogue management through fulfilment. You have the ability to opt in any variations of your stock, for example, your best selling lines.

Powered by multiple providers

eBay fulfilment by Orange Connex works with these third party providers to ensure a seamless integration process. You may be already using one of our providers, if not, you can select them to express your interest in their services when filling out your registration form.

Rates for eBay fulfilment by Orange Connex are simple and easy to calculate. There are no hidden charges.
The main fees are set out below and you can obtain a rate card which provides information of other possible additional or optional costs later from the service provider.

Inbound fee

Receiving and stocking, based on item weight

Fulfilment fee

Flat rate for pick, pack & dispatch based on your product weight

Storage fee

Charged per cubic metre per month

Get started in 3 steps


Register your interest


Someone from our dedicated specialist team will get in touch with you


The team will guide you through the set up

Get started through our eBay Academy

Get started straight away by checking out the fulfilment guides and videos on eBay Academy.

If you still have questions and would like to speak to an eBay fulfilment specialist, please register your interest and one of our team members will give you a call back.

Find out more about the details of eBay Fulfilment by Orange Connex

*Required fields

By entering your information and clicking “Register”, you consent to eBay (UK) Ltd contacting you in relation to eBay Fulfillment by Orange Connex. Further information on the processing of your data can be found in our User Privacy Notice (including contact details of the data protection officer and possible recipients of personal data).

Orange Connex cannot provide you with information regarding eBay fulfillment by Orange Connex by email without your consent. Information on data processing by Orange Connex can be found in their Privacy Policy.

Find out what our sellers think

I used to do order printing, packaging and postage all by myself. All these processes are automated now and saves a lot of my time which I can use to expand the business.

The cut off time is helping us to deliver to customers later and longer. We’re doing over 100 pairs of slippers a day just on two product lines.

As a Seller I don’t have to worry about packing and delivery service which gives me more time to explore more opportunities to sell on eBay.

(I was) able to run the business while I was out of the country on holidays, as orders were fulfilled by eBay fulfilment and any delivery issue was handled by eBay support.

It’s quick and simple to get started


Sign up to eBay fulfilment by Orange Connex services, link & authenticate your eBay account


Register SKUs you'd like to add into the UK Fulfilment Centre


Send your inventory into the UK Fulfilment Centre


Once your SKUs are inspected and stowed away, you'll have full visibility over the inventory status


Your eBay orders will be picked, packed and dispatched. You'll have multi channel order fulfilment as well as tracking available